Privacy Policy
QuickWin Solutions Incorporated
Effective Date: November 20, 2025
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QuickWin Solutions Incorporated ("QuickWin," "we," "our," or "us") is committed to safeguarding the privacy, confidentiality, and security of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and protect personal data in connection with our digital raffle draw services, including transactions conducted via WhatsApp and mobile money platforms.
By accessing or using our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.
Legal and Regulatory Framework
QuickWin processes personal data in accordance with:
- Applicable Liberian laws and regulations governing information systems, telecommunications, electronic transactions, and consumer protection
- The Anti-Money Laundering and Counter-Terrorism Financing (AML/CFT) Act of Liberia and related regulations
- Financial sector compliance requirements applicable to digital payments, raffles, and mobile money integrations
- Contractual and operational obligations with payment service providers, including MTN Mobile Money
Information We Collect
We collect only information necessary to operate our services lawfully, securely, and efficiently.
Personal Information
- • Mobile phone number (MSISDN)
- • Name (where voluntarily provided)
- • Ticket numbers and purchase records
- • Transaction references
Financial and Transaction Data
- • Mobile money wallet number
- • Payment status and transaction identifiers
- • Currency, amount, date, and transaction outcome
Important: QuickWin does NOT collect, store, or process Mobile Money PINs, passwords, or authentication credentials.
Technical and Usage Data
- • Session metadata and timestamps
- • System logs for audit and security
- • Device or network identifiers for fraud prevention
Purpose of Processing
We use personal data for the following legitimate business and legal purposes:
- Processing raffle ticket purchases and issuing ticket numbers
- Confirming, reconciling, and auditing payments
- Communicating service notifications and transaction confirmations
- Preventing fraud, abuse, and unauthorized transactions
- Complying with AML/CFT obligations, regulatory reporting, and audits
- Maintaining system integrity, analytics, and service improvements
We do NOT sell, rent, or commercialize user data.
Legal Basis for Processing
We process personal data on the following grounds:
User Consent
Obtained when you access and use our services
Contractual Necessity
To deliver raffle participation and payment processing
Legal Obligation
Under Liberian financial, AML/CFT, and reporting laws
Legitimate Business Interests
Including fraud prevention, compliance, and system security
AML/CFT and Regulatory Compliance
In compliance with Liberian AML/CFT laws and financial regulations, QuickWin may:
- Monitor transactions for suspicious or unusual activity
- Maintain records required for regulatory audits and financial reporting
- Disclose relevant transaction data to competent authorities where legally required
- Enforce transaction thresholds, velocity limits, and risk-based controls
Data Sharing and Disclosure
We may share limited personal information with:
Payment Service Providers
Mobile money operators (e.g., MTN Mobile Money) for transaction execution, confirmation, reconciliation, and dispute resolution
Regulatory and Law Enforcement Authorities
When required by law, court order, or regulatory directive for AML/CFT reporting, fraud investigations, taxation, and compliance audits
Technology and Infrastructure Providers
Hosting, messaging, and system vendors who process data strictly on our behalf under confidentiality and data-protection obligations
We do not disclose personal data for marketing or non-essential third-party use.
Data Security
QuickWin implements appropriate technical, administrative, and organizational safeguards, including:
- Encrypted communications and secure system interfaces
- Role-based access controls
- Masking of sensitive identifiers in user-facing messages
- Continuous system monitoring and audit logging
- Periodic compliance and security reviews
Data Retention
We retain personal data only for as long as necessary to:
- Fulfill contractual and transactional obligations
- Comply with AML/CFT, accounting, taxation, and regulatory requirements
- Resolve disputes and enforce agreements
Once retention obligations expire, data is securely deleted or anonymized.
Your Rights
Subject to applicable Liberian law, users may request to:
- Access personal data held by QuickWin
- Correct inaccurate or incomplete information
- Request deletion of data where legally permissible
- Object to or restrict certain processing activities
Contact Information
For questions, requests, or concerns regarding this Privacy Policy or your personal data, contact:
Questions About Your Privacy?
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